Question 1

What is Sky Air Freight and where are they located?

Accepted Answer

Sky Air Freight is a South African IATA-accredited international freight forwarding company located at 6 Atlas Road, Bonaero Park, Kempton Park, Gauteng — adjacent to OR Tambo International Airport. We provide air freight, sea freight, road freight, customs clearance, warehousing and door-to-door logistics to over 150 countries worldwide.

Question 2

How do I get a freight quote from Sky Air Freight?

Accepted Answer

You can request a free freight quote online at skyairfreight.co.za/get-quote by selecting your service type, entering your shipment route and cargo details, and submitting your contact information. Our operations team will respond within 24 hours with a competitive rate.

Question 3

Does Sky Air Freight handle customs clearance in South Africa?

Accepted Answer

Yes. Sky Air Freight is a SARS-registered clearing agent handling all import and export customs clearance at OR Tambo International Airport, Durban Harbour, Cape Town Harbour and all major South African ports of entry. We manage all documentation, tariff classification, permits and SARS compliance.

Question 4

Which countries does Sky Air Freight ship to?

Accepted Answer

Sky Air Freight ships to over 150 countries worldwide. Key trade lanes include South Africa to China, South Africa to UAE, South Africa to UK, South Africa to USA, South Africa to India, South Africa to Germany, as well as all cross-border routes within Southern Africa including Zimbabwe, Zambia, Mozambique, Botswana, Namibia and Malawi.

Question 5

What is the difference between FCL and LCL sea freight?

Accepted Answer

FCL (Full Container Load) means you book an entire shipping container exclusively for your cargo, ideal for large shipments. LCL (Less-than-Container Load) means your cargo shares a container with other shippers' goods, making it cost-effective for smaller shipments. Sky Air Freight offers both FCL and LCL ocean freight services from South Africa.

Question 6

Can Sky Air Freight handle dangerous goods (DG) shipments?

Accepted Answer

Yes. Sky Air Freight is equipped to handle IATA-classified dangerous goods (DG) for air freight and IMDG-classified hazardous materials for sea freight. All DG shipments are handled by trained personnel with full MSDS, labelling, packing and declaration compliance.

Question 7

How can I track my shipment with Sky Air Freight?

Accepted Answer

You can track your shipment in real time at skyairfreight.co.za/tracking using your tracking number, AWB (Air Waybill), or Bill of Lading number. Registered customers can also view full shipment milestones and documents in the Sky Air Freight customer portal.